Overview
This guide explains how to sign in and add printers using the SamTrans printing portal.
Before You Begin
- You must be connected to the internet.
- This works on SamTrans-issued computers only.
- You will sign in using your SamTrans credentials.
New & Migrated Devices
- On new computers, the printing client is already installed and ready to use.
- On migrated computers, the printing client may still be finishing an update in the background.
If you don’t see printers right away, please wait a few minutes and try again.
Good to know:
All required printing software is managed by IT. You do not need to install or manage anything yourself.
Steps to Add a Printer
- Open the Printing Portal
- Sign In
- When prompted, click Login with SamTrans SSO.
- You may be signed in automatically.
- If prompted, use your SamTrans credentials to continue.
- After signing in, you’ll be taken to the printer list.
- You may only be asked to sign in once.
- Find a Printer
- You can find printers in several ways:
- Search by printer name or location
- Browse by building and floor
- Scroll through the list of available printers
- Select the printer you want to add.
- Add the Printer
- Click Install Printer.
- Confirm the installation if prompted.
- Wait a few moments while the printer added.
- Optional: If available, you may choose Set as default printer.
- Confirm Installation
- After clicking Install, you may see a progress window showing the printer being set up. This is expected and means the system is working in the background.
- Repeat these steps for any additional printers you need.
Need Help?
When submitting a ticket, please include:
- The printer name (if known)
- Any error message or error code
- Your computer name (if available)