Service Catalog

Categories (5)

Hardware, Software and Account Support

Request new technology equipment, pre-approved software installation or technical support services including password resets.
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Report System or Application Outages

Get help with common computer issues, software problems, applications or report outages.
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Training

Request access to the Department's online learning platform. This service is available to all District employees.
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IT Project Requests

If your request will require extensive planning or coordination across departments, consider creating a project request. Your request will be evaluated and if approved a project manager will reach out to you. For smaller efforts, or if you are not sure, create a standard Service Request and we can help determine if it should be a project.
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Change Control

Major changes to existing systems as well as introduction of new systems requires review by the change control committee. You can create a request for change review here.
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