Overview

This article provides step-by-step instructions for bus operators and staff on logging into shared workstations, accessing email, and using PeopleSoft for time and labor tracking.

It includes password reset help, troubleshooting tips, and guidance on setting up Microsoft Authenticator for added security.

Logging in to the Shared Workstation

1. Check if the Computer is On:
   • If the computer is off, press the power button on the workstation to turn it on.
2. Log In:
   • Username: Enter your typically (Typically [LastName][FirstInitial]) (e.g., TrooperS).
   • Password: Enter your secure password.
     • Note: This password is different from your PeopleSoft password.
   • Important: Do not share or write down your password.

Accessing Email

1. Open Your Web Browser:
   • Open a web browser (such as Chrome or Edge) on the workstation.
2. Go to the Email Login Page:
   • Type https://outlook.office365.com in the address bar and press Enter.
3. Log In:
   • Enter your @samtrans.com email address and click Next.
   • Enter your password (this should be the same password you use to log into your workstation) and click Sign In to access your email.
   • You will be prompted to use the Microsoft Authenticator app for Two-Factor Authentication. Follow the instructions on your screen to complete this additional security step.
4. Reset Password (if needed):
   • If you forgot your password, click on the Forgot Password link on the login page and follow the reset instructions.
   • Alternatively, you can contact IT for assistance at 650-508-7746 (Option 2).

Accessing PeopleSoft Time & Labor

1. Go to the SamTrans Hub:
   https://hub.smctd.com
   • Scroll down to Quick Links and click on the PeopleSoft HR and TIME & LABOR tile.

 

2. Direct Link to PeopleSoft: Alternatively, you can go directly to:
   https://hrprd.samtrans.com:8900/psp/HR92PRD/?cmd=login&languageCd=ENG
   • Note: Your PeopleSoft password is different from the password you use for logging in to the shared workstation.

Need Help?

• Call IT Helpdesk: 650-508-7746 (Option 2)
• Online Helpdesk Portal: https://servicedesk.smctd.com

Frequently Asked Questions (FAQ)

1. What should I do if my workstation or email account is locked, or if I forgot my password?

Answer: If you’re having trouble logging in because your workstation or email account is locked or you forgot your password:

• Option 1: Visit the following link for step-by-step instructions:
  Unlock Workstation/Email Account or Reset Password Help Article (https://servicedesk.smctd.com/TDClient/129/Portal/KB/ArticleDet?ID=15565)
• Option 2: Contact the IT Helpdesk at 650-508-7746 (Option 2) for assistance.

2. How do I set up the Microsoft Authenticator app?

Answer: Setting up Microsoft Authenticator adds an extra layer of security for your account:

• Step-by-Step Instructions: Follow the setup guide here:
  Microsoft Authenticator Setup Guide (https://servicedesk.smctd.com/TDClient/129/Portal/KB/ArticleDet?ID=7153)

3. What should I do to keep my account secure?

Answer:

1. Lock Your Screen: Press Windows Key + L when stepping away from the workstation.
2. Browse Responsibly: Only use the workstation for appropriate work-related websites.
3. Use Two-Factor Authentication: Download the Microsoft Authenticator app from your mobile app store to secure your account.